1. GENERAL TERMS
1.1. These Terms and Conditions (hereinafter - the Terms) determine the procedure of using the website https://an.pro (hereinafter - the Portal). The Terms are binding on all persons using the Portal and/or use the functionality of the Portal.
1.2. The Portal is maintained and administrated by ANPRO PTE. LTD. (hereinafter - the Administrator).
1.3. According to these Terms, the User is entitled to use the Portal and to register his/her verified architectural professional (student) profile.
1.4. Profile registration on the Portal grants the User to access services offered by other cooperation partners of the Administrator, for example, grants rights to participate in architectural competitions organized by Buildner on the portal https://architecturecompetitions.com/. After Profile registration the User is entitled receive other services offered on the Portal. Additional terms, conditions and restrictions may apply to certain services.
1.5. By confirming these Terms, registering profile on the Portal, the User confirms that agrees with these Terms, Privacy Policy, and other binding legal documents published on the Portal.
2. REGISTRATION PROCEDURE
2.1. In process of registration on the Portal, the User indicates the data requested in the registration form - e-mail address, password, date of birth, name and surname (together hereinafter - the User data), which are created independently by the User.
2.2. After filling the data specified in the registration form and confirming the e-mail, a unique profile (hereinafter – the Profile) is created for the User. In the Profile the User has access to the management of certain services of the Portal.
2.3. After Profile registration the User is obliged to complete his/her identity verification process, which is carried out by specialised service provider Veriff, https://www.veriff.com/. The User’s profile will be inactive until the verification process is completed.
2.4. The User can change certain User data (e-mail address, password) in Profile section. The User can change name, surname and other identity data only by contacting the Administrator and proving data change with relevant documents.
2.5. The User is entitled to add additional personal and professional data about himself/herself on the Portal in specially designated areas.
2.6. The User is obliged to keeping of his/her User data and not to disclose User data to third parties. The User is not entitled to transfer User data to third parties, as well as directly or indirectly allow third parties to use Profile, except for persons acting in the name and interests of the User and have received such User data and access to the Profile on the basis of relevant agreement with the User.
2.7. Any action taken from the User's Profile using User data is considered to be an action taken by the User himself. The User is responsible for all actions performed on the Portal from the User’s Profile.
2.8. The User must immediately change the User's data, if there is a suspicion that this data has been disclosed or may be used by unauthorized persons. The User can inform Administrator of such suspicions and request Administrator to change the User's data.
2.9. The Administrator has the right to terminate and / or restrict the User's access to the Profile at any time, as well as block or delete the Profile on the Portal without right to renew it, and / or delete, ban e-mails, IP-addresses, telephone numbers. In this case, the money paid for the services is non-refundable.
3. USER PROFILE OWNERSHIP AND USE
3.1. All Profiles created and hosted on the Portal, including but not limited to the Profile page, Profile layout, subdomain address (e.g., username.an.pro), Profile QR code, visual structure, and any associated metadata or unique identifiers (collectively, the “Profile Assets”), are the exclusive property of the Administrator.
3.2. Upon registration and successful verification, the User is granted a limited, revocable, non-transferable, non-exclusive right to access and use their Profile solely for personal professional purposes, in accordance with these Terms and any applicable laws and regulations.
3.3. The User acknowledges and agrees that they do not acquire any ownership or proprietary rights to their Profile, subdomain name, QR code, or any Profile Assets assigned or generated by the Portal. The Administrator retains the right to modify, reassign, restrict, or terminate any Profile or Profile Assets at any time and for any reason, without prior notice and without obligation to provide compensation.
3.4. The User is strictly prohibited from engaging in any of the following activities:
• Selling, renting, leasing, licensing, sublicensing, or assigning their Profile or Profile Assets to any third party;
• Exchanging or otherwise trading access to the Profile, subdomain, or QR code, whether for monetary or non-monetary gain;
• Permitting third-party access or control over the Profile, unless specifically authorized in writing by the Administrator;
• Using the Profile in a manner that violates these Terms, misrepresents the User’s professional identity, or promotes unauthorized or unrelated third-party products or services.
3.5. Any attempt to sell, transfer, or otherwise exploit Profile Assets in breach of these Terms shall be deemed a material violation and may result in immediate suspension or permanent deletion of the Profile. The Administrator also reserves the right to take legal action and seek compensation for damages arising from unauthorized use or misrepresentation.
3.6. Users are responsible for maintaining the integrity and security of their Profile. The Administrator is not liable for any misuse or unauthorized activity conducted through a User’s Profile, and Users agree to report any unauthorized access or suspicious activity without delay.
3.7. The Administrator makes no guarantee of permanent access to the Profile or its associated Assets. Technical updates, security measures, or internal restructuring may result in changes to Profile appearance, format, or accessibility. The Administrator may also, at its sole discretion, terminate inactive or abandoned Profiles after a prolonged period of non-use.
3.8. The User agrees to indemnify, defend, and hold harmless the Administrator and its affiliates, officers, employees, and partners from any and all claims, damages, liabilities, losses, or expenses (including legal fees) arising from any breach of this section or from the unauthorized use of Profile Assets.
3.9. Users understand that Profile Assets are hosted within a proprietary ecosystem and shall not be copied, exported, mirrored, or reproduced outside the Portal without the express written consent of the Administrator.
3.10. This section may be updated at any time without prior notice. Continued use of the Portal after changes are made constitutes acceptance of the revised Terms. Users are responsible for regularly reviewing this section to ensure continued compliance.
4. ARCHITECTS’ NETWORK PLUS SUBSCRIPTION
4.1. The subscription to Architects’ Network Plus is available for a monthly fee of EUR 4.95, providing access to all Plus services offered on the Portal. Paid services can be accessed only after prepayment is made.
4.2. Payment for the subscription is processed using the payment methods available on the Portal. All prices are indicated in EUR. However, any User who subscribed prior to 25 September 2024 will continue to be charged in USD, at the rate of USD 4.95 per month, for the duration of their active subscription. As of 25 September 2024, all new subscriptions will be charged in EUR, and the website currency has switched to EUR.
4.3. The subscription renews automatically each month unless canceled by the User prior to the renewal date. The subscription fee is non-refundable and non-transferable, regardless of usage.
4.4. The User may cancel the subscription at any time through their Profile. Upon cancellation, the subscription remains active until the end of the current 30-day billing cycle, after which access to Plus services will be terminated.
4.5. If the User initiates the account deletion process, the subscription will be canceled immediately. If the User decides to retain their account, the subscription will not be reinstated, and the User must subscribe again to regain access to Plus services.
4.6. Access to Architects’ Network Plus services is contingent on an active subscription. Failure to renew will result in the termination of access to these services.
4.7. By subscribing to Architects’ Network Plus, the User receives access to the following additional services:
4.7.1. Portfolio Upload and Management
4.7.1.1. Users subscribing to Architects’ Network Plus (hereinafter - “Plus Users”) are entitled to upload architectural portfolios in PDF format to their personal profiles on the Portal. Each uploaded PDF portfolio file must not exceed 100 MB.
4.7.1.2. Plus Users may upload, update, replace, or delete their portfolios an unlimited number of times during an active subscription. Replacement or deletion permanently removes previous versions from the Portal.
4.7.1.3. Users retain all copyright and intellectual property rights over their uploaded portfolios. By uploading portfolios, Users confirm they are the original creators of the content or have obtained explicit consent or authorization from the original copyright holders.
4.7.1.4. Users grant the Administrator a non-exclusive, royalty-free, worldwide license to host, display, reproduce, and distribute the uploaded portfolios within the Portal solely for purposes of promoting the User’s professional profile, facilitating professional networking, and supporting participation in architectural competitions or related promotional activities provided via the Portal.
4.7.1.5. Users may terminate this license at any time by deleting their uploaded portfolios or closing their account. Upon deletion or account closure, the Administrator shall cease using and displaying the User’s content within a reasonable period, excluding archival or backup copies inaccessible to the public.
4.7.1.6. Users bear full responsibility for all content uploaded within their portfolios, ensuring compliance with applicable local, national, and international laws and regulations. Users agree not to upload content that infringes upon third-party intellectual property rights or contains defamatory, offensive, discriminatory, fraudulent, misleading, or otherwise unlawful material.
4.7.1.7. The Administrator retains the right—but is not obligated—to monitor, moderate, or remove portfolios that violate these Terms or are otherwise deemed inappropriate at its sole discretion.
4.7.1.8. Users agree to indemnify and hold harmless the Administrator, its affiliates, officers, agents, employees, partners, and licensors from any claims, demands, liabilities, damages, or losses, including reasonable attorney’s fees, arising from or relating to uploaded portfolio content or violations of these Terms.
4.7.1.9. The Administrator assumes no liability for loss, damage, or unauthorized distribution of uploaded portfolios, and strongly advises Users to maintain backup copies independently.
4.7.1.10. Any suspected infringement of intellectual property rights related to portfolio content may be reported directly to the Administrator via email at [email protected]. The Administrator will promptly investigate and, if necessary, remove or restrict access to disputed content.
4.7.1.11. The Administrator reserves the right to modify the conditions outlined in this section at any time without prior notice. Users are responsible for regularly reviewing these terms.
4.7.2. AI Axis: Building Code and Regulation Guidance Tool
4.7.2.1. As part of the Architects’ Network Plus subscription, Users gain access to AI Axis – a text-based artificial intelligence guidance tool designed to assist Users in navigating and interpreting general building codes, zoning laws, construction regulations, and architectural standards across various jurisdictions.
4.7.2.2. AI Axis functions as a supplemental knowledge and research tool. It is intended solely to provide preliminary insights, generalized overviews, and directional guidance to Users, based on publicly available data and regulatory documentation available at the time of use.
4.7.2.3. AI Axis is not and must not be treated as a legal or regulatory authority. The guidance provided through AI Axis does not constitute legal advice, regulatory approval, architectural consultation, or any form of official interpretation of laws, codes, or regulations.
4.7.2.4. The Administrator makes no warranties or representations as to the accuracy, completeness, reliability, relevance, or timeliness of any information provided by AI Axis. Regulatory and building code data may vary by region and are subject to frequent amendments. Users are solely responsible for verifying all information with qualified professionals and local authorities before taking any action based on AI Axis outputs.
4.7.2.5. The Administrator does not guarantee that AI Axis provides access to the most current or authoritative version of any law, regulation, ordinance, or standard. Information may be outdated, incomplete, or inconsistent with current official requirements in specific jurisdictions.
4.7.2.6. AI Axis is not trained or customized for every geographic or legal context and may misinterpret jurisdictional distinctions, legal definitions, or context-specific codes. The Administrator shall not be held responsible for any omissions, inaccuracies, or misinterpretations generated by AI Axis.
4.7.2.7. Users are fully and solely responsible for all decisions made and actions taken based on the outputs or recommendations generated by AI Axis. The Administrator disclaims any and all liability for direct or indirect damages, losses, penalties, professional or regulatory consequences, or any other negative outcomes resulting from reliance on the tool’s responses.
4.7.2.8. AI Axis chats are not stored or retained on the Portal. Each session is ephemeral and is automatically terminated upon session expiry or user logout. Users are solely responsible for manually saving any chat transcripts during or immediately after a session.
4.7.2.9. AI Axis includes an optional “Export to PDF” feature, allowing Users to download a static copy of their session transcript. However, the Administrator does not guarantee the accuracy, completeness, reliability, or consistent availability of the export function. Technical errors, compatibility issues, or user-device limitations may result in incomplete or failed exports.
4.7.2.10. The Administrator accepts no responsibility for any data loss, missed information, session timeouts, or export failures. Users are advised to regularly save important outputs externally and not rely solely on the Portal for document preservation.
4.7.2.11. The Administrator may update or suspend AI Axis at any time, in part or in full, without prior notice. No compensation will be offered for service interruptions, temporary unavailability, or changes in the scope or accuracy of AI Axis functionality.
4.7.2.12. Users agree to use AI Axis responsibly and in compliance with all applicable laws and professional standards. Misuse of AI Axis, including attempts to manipulate or exploit the tool for unauthorized or unlawful purposes, may result in immediate suspension of access to the service and other legal consequences.
4.7.2.13. By using AI Axis, the User agrees to indemnify and hold harmless the Administrator, its affiliates, directors, officers, partners, employees, and licensors from any claims, damages, penalties, regulatory actions, or losses arising out of the User’s reliance on AI Axis content or the improper use of its outputs.
4.7.2.14. The Administrator reserves the right to revise this section and to change, limit, enhance, or terminate access to AI Axis at its sole discretion. Continued use of the service after any such changes shall constitute acceptance of the updated terms.
4.7.3. Shuttle: Large File Transfer and Management Service
4.7.3.1. As part of the Architects’ Network Plus subscription, Users gain access to Shuttle—a service facilitating the transfer and management of large digital files. Shuttle enables Users to upload, send, and share substantial files with designated recipients via the Portal, streamlining the exchange of architectural plans, blueprints, and other sizable documents.
Shuttle is available only in select geographic regions, and access to the service depends on the User’s ability to activate the feature within their individual Profile settings. Availability may vary based on regional, technical, or account-based limitations and is subject to ongoing modification. The availability and scope of Shuttle are not guaranteed as a permanent or essential part of the Architects’ Network Plus subscription. The Administrator reserves the right to enable, disable, restrict, expand, or completely remove Shuttle access for any User or group of Users at any time, without prior notice and at its sole discretion.
4.7.3.2. Usage Guidelines:
• File Size and Storage Limits: Users may upload files up to a maximum size of 2 GB per transfer. The cumulative storage capacity available to each User is subject to limitations specified by the Administrator and may be adjusted at the Administrator’s discretion.
• Transfer Methods: Users can send files directly to specified email addresses (“email transfer”) or generate a download link to share independently (“link transfer”). The availability and functionality of these methods are subject to change without prior notice.
• Retention Period: Uploaded files will be stored on the Portal’s servers for a limited period of 7 days, after which they will be automatically deleted. Users are responsible for ensuring that recipients download the files within this timeframe.
4.7.3.3. User Responsibilities:
• Content Ownership and Rights: Users affirm that they possess the necessary rights, licenses, or permissions to upload and share the content via Shuttle. The Administrator does not claim ownership of any content uploaded by Users.
• Prohibited Content: Users are prohibited from uploading or sharing content that is illegal, infringes upon intellectual property rights, contains malware or viruses, or is otherwise harmful or objectionable. The Administrator reserves the right to remove any content that violates these Terms.
4.7.3.4. Disclaimers and Liability Limitations:
• No Guarantee of Delivery or Integrity: The Administrator does not guarantee the successful delivery, receipt, or integrity of files transferred via Shuttle. Users acknowledge that technical issues, including but not limited to network failures, server downtime, or data corruption, may impede file transfers.
• Data Loss and Backup: Users are solely responsible for maintaining backup copies of their files. The Administrator is not liable for any loss, damage, or corruption of files uploaded or transferred through Shuttle, regardless of the cause.
• Security Measures: While the Administrator implements reasonable security measures to protect the integrity of the Portal, it does not warrant that Shuttle is free from vulnerabilities or unauthorized access. Users transmit files at their own risk.
• Third-Party Access: The Administrator is not responsible for any access, use, or actions taken by third parties who receive files via Shuttle. Users should exercise caution when sharing download links and ensure they are sent to intended recipients only.
4.7.3.5. Service Modifications and Termination:
• Changes to Service: The Administrator reserves the right to modify, suspend, or discontinue Shuttle, in whole or in part, at any time without prior notice. This includes, but is not limited to, changes in file size limits, storage capacities, retention periods, availability of geographic regions, and methods of transfer or access.
• Termination of Access: The Administrator may terminate or suspend a User’s access to Shuttle for violations of these Terms, suspected fraudulent activity, non-compliance with usage policies, or for any other reason deemed appropriate at its sole discretion
• Impact of Subscription Termination: In the event that a User cancels or fails to renew their Architects’ Network Plus subscription, all access to Shuttle will be terminated immediately at the end of the billing cycle. Any files previously uploaded, stored, or transferred via Shuttle will be permanently deleted and will not be recoverable. The Administrator bears no responsibility for any data loss resulting from the termination of the subscription or failure to export/download files prior to deactivation. Users are solely responsible for managing and backing up their data before ending their subscription.
4.7.3.6. Indemnification:
Users agree to indemnify, defend, and hold harmless the Administrator, its affiliates, officers, agents, employees, partners, and licensors from any claims, damages, liabilities, losses, or expenses arising from the use of Shuttle, including but not limited to violations of these Terms, infringement of third-party rights, or unauthorized use of the service.
4.7.3.7. Acknowledgment:
By using Shuttle, Users acknowledge and agree to the terms outlined in this section. Continued use of the service constitutes acceptance of any amendments or modifications to these Terms as posted on the Portal.
4.7.4. Architects’ Network Mailbox Service
4.7.4.1. As part of the Architects’ Network Plus subscription, Users may be granted access to a personalized email mailbox (hereinafter – the “Mailbox”) under a designated @an.pro domain. This feature enables Users to send, receive, and manage email communications directly through a hosted platform provided by the Administrator or its third-party service partners.
4.7.4.2. The Mailbox is intended for professional communication purposes related to the User’s architectural work, portfolio inquiries, competition participation, or related networking activities. Users are responsible for maintaining appropriate use and are prohibited from engaging in unsolicited email marketing (“spam”), phishing, illegal content distribution, or any activities in violation of applicable laws or these Terms.
4.7.4.3. Geographical Availability: The Mailbox service is only available in selected countries or regions, and its availability depends on technical, legal, or service infrastructure conditions. Eligibility to activate a Mailbox is determined at the Profile level and may be granted, withheld, or revoked at the sole discretion of the Administrator. Access to this feature is not guaranteed and may be enabled or disabled without prior notice, regardless of subscription status.
4.7.4.4. Administrator’s Role and Disclaimer of Responsibility:
• The Administrator provides the Mailbox as-is, without any warranty of uninterrupted access, security, compatibility, or data preservation.
• The Administrator does not guarantee the delivery or receipt of any email, nor does it ensure protection from spam, malware, loss, or corruption of data.
• The Administrator does not monitor, archive, or back up Mailbox contents on behalf of the User and accepts no responsibility for any message loss, delay, misdelivery, or security breach.
4.7.4.5. Users are solely responsible for managing their Mailbox content, exporting important messages, and ensuring the use of secure passwords and devices. The Administrator shall not be held liable for any damages, communication breakdowns, missed opportunities, or data breaches resulting from use or misuse of the Mailbox.
4.7.4.6. Termination of Access and Data Loss:
• In the event that a User cancels or fails to renew their Architects’ Network Plus subscription, access to the Mailbox will be immediately terminated at the end of the billing cycle.
• All emails, attachments, contacts, and other stored data will be permanently deleted without the possibility of recovery.
• The Administrator bears no obligation to notify Users in advance or offer data export support after the subscription expires.
• Users are solely responsible for exporting, backing up, or forwarding critical emails prior to account cancellation.
4.7.4.7. The Administrator reserves the right to modify, limit, suspend, or terminate the Mailbox feature at any time, with or without notice, including changing domain names, migrating to third-party email providers, or discontinuing the feature entirely.
4.7.4.8. Prohibited Use and Consequences: Users found to be using the Mailbox for unauthorized, illegal, or abusive purposes may have their access immediately revoked, and their Profiles may be suspended or permanently deleted without compensation or reinstatement.
4.7.4.9. By using the Mailbox, the User agrees to indemnify and hold harmless the Administrator, its affiliates, officers, employees, service providers, and partners from any and all claims, liabilities, damages, legal costs, or losses arising from the use or content of the Mailbox or related email activity.
4.7.4.10. Continued use of the Mailbox constitutes acceptance of this section and any future amendments. Users are advised to periodically review the Terms for updates related to the Mailbox service.
4.7.5. Architects’ Projects Library
4.7.5.1. As part of the Architects’ Network Plus subscription, Users may gain access to the Architects’ Projects Library—a curated database featuring architectural projects originally submitted through architectural competitions organized by Buildner (architecturecompetitions.com). Within this Library, subscribers may view high-resolution presentation panels, detailed project descriptions, conceptual frameworks, and associated materials.
4.7.5.2. Geographical Availability:
The Architects’ Projects Library service is available only in select geographic regions. Access to this service is dependent on technical capabilities, local regulations, and account settings. The availability of the Projects Library is not guaranteed and may be enabled, disabled, or geographically restricted at any time without prior notice, at the Administrator’s sole discretion.
4.7.5.3. All projects featured within the Architects’ Projects Library are published exclusively under express permission granted by Buildner as part of Buildner’s promotional and publicity campaigns. The Administrator explicitly acknowledges that it does not claim, acquire, or hold any ownership rights or intellectual property claims over the projects, presentations, or descriptive texts displayed. Ownership and all intellectual property rights remain exclusively with the original authors, architects, designers, or teams, whose identities and authorship credits are prominently displayed alongside each project.
4.7.5.4. Users accessing the Projects Library acknowledge and agree that all content within the library—including but not limited to presentation panels, design concepts, texts, graphical representations, diagrams, drawings, and other materials—are protected under international copyright, trademark, intellectual property laws, and applicable local and international legal frameworks.
4.7.5.5. Users are granted only a limited, revocable, non-transferable, and non-exclusive license to access and view the Architects’ Projects Library content solely for personal educational, research, reference, and professional inspiration purposes. Users are strictly prohibited from:
• Copying, downloading, capturing, extracting, or saving project materials (presentation panels, images, texts, or concepts) in whole or part for any purposes other than personal viewing on the Portal.
• Reproducing, redistributing, adapting, modifying, translating, publicly displaying, exhibiting, publishing, selling, licensing, or commercially exploiting any content from the Projects Library without explicit written authorization from the respective copyright holders.
• Transferring, sharing, or sublicensing their access rights or any content retrieved from the Projects Library to third parties or allowing unauthorized third-party access to the content.
4.7.5.6. Users explicitly acknowledge that the ideas, concepts, architectural proposals, representations, descriptions, technical information, or recommendations presented within the Projects Library are not verified, guaranteed, or endorsed by the Administrator for accuracy, feasibility, legality, or reliability. The Administrator expressly disclaims any guarantee regarding the truthfulness, accuracy, completeness, appropriateness, or applicability of any information or content featured within the Library.
4.7.5.7. Users accept full responsibility for any actions, decisions, or outcomes resulting from reliance upon or use of content provided within the Architects’ Projects Library. The Administrator shall not be liable under any circumstances for direct, indirect, incidental, consequential, or punitive damages or losses resulting from the use, reference, inspiration, or reliance on concepts, designs, information, or ideas presented within the Library, including but not limited to professional, financial, legal, regulatory, reputational, or personal harm.
4.7.5.8. The Administrator explicitly disclaims any responsibility or liability for intellectual property infringement or unauthorized use of concepts or ideas resulting from user misuse of the content from the Projects Library. Users acknowledge their responsibility to independently verify intellectual property rights, ownership claims, or potential third-party claims related to any content viewed or referenced within the Library.
4.7.5.9. Users seeking to reproduce, publish, exhibit, distribute, or commercially exploit any content presented within the Architects’ Projects Library must independently seek explicit written permission directly from the original authors or copyright holders whose contact information or credits accompany each respective project.
4.7.5.10. Users agree to indemnify, defend, and hold harmless the Administrator, Buildner, their affiliates, subsidiaries, officers, employees, licensors, and partners from and against all claims, liabilities, demands, damages, losses, and expenses (including legal fees) arising out of or related to unauthorized use, copying, redistribution, infringement, or violation of intellectual property rights associated with the content of the Projects Library.
4.7.5.11. The Administrator reserves the unconditional right to suspend, limit, terminate, alter, or geographically restrict the availability, scope, structure, or contents of the Architects’ Projects Library at any time, without prior notice, and at its sole discretion. Continued use of the service after modifications constitutes acceptance of these changes.
5. OBLIGATIONS AND CONSENT OF THE USER
5.1. The User undertakes not to use automatic or other programs to gain access to the Portal, including unauthorized access. Without the consent of the Administrator, the use, distribution, copying and/or retrieval of any materials or information from the Portal manually or automatically (using software means) is not permitted.
5.2. In addition, the User undertakes:
5.2.1. not to copy, reproduce, modify, distribute or provide any information posted by other users on the Portal without the written consent of the Administrator and any third party;
5.2.2. not to take any actions that may cause a disproportionate load on the Portal infrastructure;
5.2.3. not to obstruct the operation of the Portal, as well as not to obstruct the operation of automatic systems or processes, with the intention to block or restrict access to the Portal.
5.3. In order to prevent User violations and/or damage to the Administrator (for example, in case of DDoS-attacks or other hacker attacks, etc.), the Administrator has the right to restrict the User’s or third parties’ access to the Portal by blocking access to the Portal.
5.4. The User agrees that the Administrator is not responsible for possible losses caused to the User due to taking measures to prevent violations on the Portal related to the User’s access to the site, as well as restriction/blocking of IP-addresses.
5.5. By exercising access to the Portal, the User consents to receive advertising information posted on the Portal by third parties. The User understands and agrees that the Administrator does not determine the content of such information and is not responsible for it.
6. CLAIMS AND DISPUTE RESOLUTION PROCEDURE
6.1. Initial Resolution Efforts
Users are encouraged to first contact the Administrator with any complaints or disputes regarding the services or operation of the Portal by sending a detailed email to: [email protected]. The Administrator will attempt to address and resolve the issue promptly through direct communication.
6.2. Binding Arbitration Agreement
If a dispute cannot be resolved through direct negotiations within 30 days of the initial notice, both the User and the Administrator agree to resolve any claims, disputes, or controversies arising out of or relating to the use of the Portal or these Terms through final and binding arbitration, rather than in court. The arbitration will be conducted in Singapore, in accordance with the Arbitration Rules of the Singapore International Arbitration Centre (SIAC), and the decision rendered by the arbitrator shall be final and binding.
6.3. Class Action Waiver
Both the User and the Administrator agree that any arbitration or legal proceeding shall be conducted solely on an individual basis and not as a class, collective, consolidated, or representative action. The User waives any right to participate in a class action lawsuit or class-wide arbitration against the Administrator. This means that claims of multiple parties cannot be combined or litigated together.
6.4. Waiver of Jury Trial
The User and the Administrator waive any constitutional and statutory rights to sue in court and receive a trial before a judge or jury. Instead, the User and the Administrator elect to have claims and disputes resolved by arbitration.
6.5. Exceptions to Arbitration
Notwithstanding the above, both parties retain the right to bring an individual action in a small claims court for disputes or claims within the scope of such court’s jurisdiction. Additionally, the Administrator may seek injunctive or other equitable relief in a court of competent jurisdiction to prevent actual or threatened infringement, misappropriation, or violation of its intellectual property rights.
6.6. Severability
If any provision in this Section 6 is found to be unenforceable, that specific provision shall be severed, and the remainder of the section shall remain in full force and effect. However, if the Class Action Waiver in Section 6.3 is deemed unenforceable, the entire Arbitration Agreement shall be null and void.
6.7. Governing Law
These Terms and any disputes arising out of or related to them or the Portal shall be governed by and construed in accordance with the laws of Singapore, without regard to its conflict of law principles.
7. CONCLUSION
7.1. The Administrator has the right to unilaterally revise, amend or change the Terms, supplement, change, limit, expand the functional possibilities of the Portal, as well as unilaterally change the payment procedure and prices without any special notice to the User.
7.2. When making changes in the current wording of the Terms, the date of the last amendment is indicated.
7.3. The new wording of the Terms shall enter into force from the moment of its posting on the Portal.
7.4. The User is obliged to get acquainted with the current wording of the Terms before each use of the Portal services. Use of the Portal after the entry into force of the new wording of the Terms means that the User agrees to it and the Terms in the new wording are applicable to the User in full.
Date of wording: March 31, 2025.
Date of publication: March 31, 2025.